Central Suite Residence

First and foremost the staff are amazing - the best customer service I have ever experienced in a hotel. They are all so warm and welcoming, remembering your name and checking in on you as you pass (especially Mr. Kim who was especially helpful when my husband needed medical treatment). Our room was spacious, the bed and pillows were very soft and comfortable. A good choice of options available on the breakfast buffet in a lovely dining area by the pool. The pool area is small, however the pool had a swim up bar, which was a novelty. The location of the hotel is excellent very close to Pub Street and the markets, we were not disturbed by any noise.

If going to Siem Reap I highly recommend this hotel. We arranged via the hotel to be collected from and returned to the airport in their luxury minibus. From arrival until check out the staff could not have done any more to make us welcome and comfortable. It was our anniversary while there and they arranged for the room to be 'decorated' in flowers for us. Food in the restaurant is excellent. We took the cookery class (just the 2 of us) where you are 'coached' by their chefs and we have a great time. The food was good too!! During our stay the hotel arranged for us to do the sunset tour at Angkor Wat and provided the minibus, driver and guide. A location not to be missed! To be honest, we don't normally return to the same place for holidays but we definitely plan on returning here in 2026 for 5 days.

Central Suite Residence seriously has the most awesome staff ever! My partner and I been around the globe, from tiny hostels to fancy 5-star spots, let me tell you, these guys are in a league of their own. Tong, Sophie, Mickey, and the crew are just so friendly and always there when you need them. They remember everyone’s names, no matter how tricky! We both work in the hospitality sector, and even we were blown away by their level of care (they are generally interested in you and your stay not just in the hotel but in Cambodia and go above and beyond and best of all it’s all genuine.) Plus, they’re not in your face at all – just the right amount of interaction. Unparalleled service seriously! The hotel itself is spotless, our room was great(deluxe double room) amazing shower, breakfast is very good, and it’s in the perfect location. The swim-up bar/pool was another massive highlight! We’re already looking to see when we can plan our next trip to Cambodia, and you bet we’ll be staying at Central Suite Residence again, all thanks to the amazing staff. 10/10 Thank you everyone. We will be back! 😎

The staff were beyond accommodating and went above and beyond for the duration of our stay. The welcome drinks and gift were beautiful and they always welcomed us back with cocold towels that smelt divine. Our room was spacious and well equipped. The pool with swim up bar was the perfect spot for relaxation after a busy day at the temples. Cambodian hospitality is exceptional. Thank you to Mr Kim and all the staff who added personal touches and made our stay so wonderful.

The staff were extremely friendly and very helpful. Took the time to talk to you, asking how your day was, how was the room, the food. Was there anything else they could do for me. It was a wonderful place to stay and the staff couldnt do enough for me.